Privacy Policy

Website: oldjaguar.com / www.oldjaguar.com (the "Website")
Operator: OldJaguar ("we", "us", "our")
Effective date: October 30, 2026

This Privacy Policy explains what information the Website collects, how it is used, and what rights you have. It applies to visitors of the Website and to users of the contact and enquiry forms.

1. Information we collect

1.1 Information you provide voluntarily

  • Contact/enquiry form: your name, email address, and the message you send us, plus any vehicle details (VIN, model, year) you choose to include.
  • Account information: if you register for OJ UDS Cloud Diagnostics or other services, we collect your email address, name, and authentication data (password hash or OAuth identifier) required to operate the account.

1.2 Automatically collected information

  • Server logs: IP address, browser type, requested pages, timestamps. Used for security, abuse prevention, and troubleshooting.
  • Cookies/local storage: strictly functional only (e.g. session handling for logged-in areas). We do not use advertising or tracking cookies.

1.3 Vehicle data

For diagnostic and tuning services we may process vehicle identification numbers (VIN), module data, calibration files, and diagnostic logs that you provide or that are generated during a session. This data is used solely to perform the requested service.

2. How we use information

  • To respond to enquiries and provide the services you request (diagnostics, tuning, programming, support).
  • To operate, maintain, and secure the Website and the OJ UDS Cloud platform.
  • To process payments for services (payment data is handled by the payment processor; we do not store full card details).
  • To comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Data sharing

We share data only with:

  • Service providers strictly as needed: hosting provider (cloud.ojuds.com infrastructure), payment processors, and email delivery services.
  • Authorities where required by applicable law.

4. Data retention

  • Contact form messages: retained as long as needed to handle your enquiry and for a reasonable period afterwards.
  • Server logs: retained for a limited period (typically up to 12 months).
  • Account and service data: retained for the life of the account and as required by tax/accounting law.
  • Vehicle/module data from diagnostic sessions: retained only as needed to provide the service and support, unless you ask us to delete it sooner.

5. Security

We apply technical and organizational measures including encrypted connections (HTTPS), encrypted agent-server communication, access controls, and encrypted logging. No method of transmission over the Internet is 100% secure, but we take reasonable steps to protect your data.

6. Your rights

Depending on your jurisdiction (e.g. EU/UK GDPR, US state laws), you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Receive your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

7. Children

The Website and services are not directed at children under 16, and we do not knowingly collect their personal data.

8. Third-party links

The Website contains links to external sites (e.g. PCMFlash software). We are not responsible for the privacy practices of those sites; please review their policies separately.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact

Questions about this Privacy Policy or your data:

OldJaguar